Shared Services Satisfaction Processes Benchmarking Association

To identify "Best in Class" business processes, which, when implemented, will lead member companies to exceptional performance as perceived by their customers.

Shared Services Satisfaction Processes Benchmarking Association
is an association of companies that conducts benchmarking studies to identify practices that improve shared services satisfaction for its members.

Top 10 Avoidable
Benchmarking Mistakes

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Top 10 Benchmarking Mistakes White Paper